Within today’s
highly competitive job market, few senior-level executives seeking
new positions write their own executive resumes or execute a
multi-faceted job search without professional assistance. While
this may not have been the case 20 years ago, much of the change has
been facilitated by the rapid growth and availability of marketing
companies and professional consultants who are experts on virtually
every facet of job changing. There are considerable
differences in the services offered by these consulting companies,
although most employ names such as the following:
- Career counselors or advisors
- Executive job couunselors
- Executive resume writers
- Resume writers
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- Employment consultants
- Career or executive marketers
- Career or employment psychologists
- Career advancement consultants
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These firms operate
under so many different labels that it can be confusing to even
those people in the job-search and employment industry. However, in
terms of their primary operations, all of these firms may be
categorized within three distinctly different classifications that
include:
1. Counselors (career counselors, executive job
counselors, career psychologists, etc.)
– These firms typically seek to
resolve questions such as: Am I in the right field? Would I
function best in a small or large organization? What occupation
should I pursue? How do I go about achieving my personal goals? Am
I achieving the satisfaction I need from my job? What is it I
really want to do? Good counselors can often help to bring these
types of questions into perspective, and can also be a valuable
resource in helping people review their situations before they seek
new jobs. The old cliché – the
grass is always greener – has a certain significance when it comes
to the way many people view management positions.
Most of the larger career counseling firms tend to focus much of
their time and effort on people who are at an emotional low point in
their career. These are often people who are depressed over a
missed promotion or the loss of a job, and the prospect of impending
failure is something which sends them scurrying for advice. Others
may seek counseling because they don’t feel successful enough in
their present positions, but have a fear of changing jobs. In
larger corporations, managers and executives can easily have their
careers blocked and it is often difficult to achieve future success
without making a change.
While providing a valuable service, one of the main complaints
lodged against career counseling firms is based on the fact that
clients, after spending thousands of dollars with the expectation
that they were going to receive a marketing service, were simply
provided with counseling advice. In other cases, some career
counseling firms have been accused of utilizing “hard closing
salesmen” who have deliberately misled prospective clients. Read
your contract well and always be aware of sales reps who insist you
come into their office before they will disclose their exact
services and associated fees.
2. Executive marketing consultants and executive resume writing
services – Executive
marketing consultants and executive resume writing services stand in
sharp contrast to career counselors. While many career counselors
have added resume writing assistance to their career counseling
program, most executive marketing consultants and executive resume
writing services do not get involved in psychological testing,
philosophical issues, or long-term counseling processes.
The concept of executive marketing consultants may be traced back
more than half a century when their focus was on the marketing of
professional athletes. Over time, these firms learned how to adopt
the same philosophies and techniques that they used to manage the
careers of professional football, baseball, basketball, hockey, golf
and tennis players to market senior-level corporate executives.
In more recent years, new companies referred to as executive resume
writing services stepped into the huge market and initially focused
on writing high-impact executive resumes. As time passed, however,
the scope of their services broadened, so that today there is little
difference in the services offered by the largest executive
marketing consultants and the top executive resume writing
services. In essence, the two terms are basically interchangeable.
In order to meet the varied needs of their clients, almost all
executive marketing consultants and executive resume writing
services offer a number of ‘modularized’ services. This approach
allows clients to purchase only the areas most needed, without
involvement in a lengthy and costly program. At the heart of any
such program, of course, stands the executive resume writing process
which forms the foundation upon which all job-search success is
based.
Other career marketing services provided by the better firms
frequently include:
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Creation of individualized marketing campaigns, including
research and personalized executive job search planning
services.
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Positioning and image development utilizing such documents as
cover letters, thank-you letters, leadership profiles, executive
resume letters, executive branding statements, achievement
summaries, personal biographies, reference dossiers and salary
histories.
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Executive resume (paper) mailing campaigns targeted directly to
employers, as well as electronic executive resume distribution
to executive recruiters and venture capitalists.
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Administrative management of complete executive job-search
campaigns.
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Reference checks (to avoid unexpected replies during routine
employer inquiries).
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Interview preparation and salary negotiation coaching.
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Design of web-page resumes, strategic Internet posting and
Internet job searches.
Regardless of the services selected, the emphasis is always placed
on helping the client develop a competitive advantage against the
vast number of other job seekers all vying for the same type of
position. Both executive marketing consultants and executive resume
writing services advocate a very disciplined and aggressive approach
to job hunting, as supported by precise attention to planning,
high-impact written materials, and follow-up.
Even if you have been recommended to a reputable firm that is a
known commodity, it would still be a good idea to initially retain
the company for assistance in developing your written materials
(executive resume and cover letters). This will give you some
insight as to what the firm can do with your background, and the
high-impact executive resume they will produce is always a wise –
and tax deductible – investment.
3. Independent resume writers
– Based on the wide-spread success of larger executive
marketing consulting firms and executive resume writing services,
tens of thousands of small resume writing firms seemed to pop up
almost overnight. These are typically one-person operations that
pump out low-priced resumes for students, blue collar workers,
non-exempt employees, and go-getters within the junior-management
ranks.
While a certain portion of these operations attempt to promote
themselves as executive resume writing services, only a very small
percentage of these independent resume writing firms are actually
qualified to address the more demanding needs of middle or
senior-level management. However, if you are in the early stages of
your career, a small resume writing service can be extremely
helpful. Just make sure you consider their resume writing skills,
and do not lose sight of the fact that not all resumes are created
equally.
Selecting an Executive Resume Writing Service
Executive resume writing services are not for everyone. Typically, they
would be of primary interest to those seeking major responsibility and
financial increases, people making complete career transitions, and
senior C-level executives who do not have the time to manage their own
campaigns. If you feel an executive resume writing service would
provide you with an advantage, evaluate their abilities with care. Like
any other type of business, there can be considerable differences in the
quality and impact of the products they produce.
While there are some talented and knowledgeable executive marketing
professionals who have helped large numbers of job seekers market
themselves into vastly superior positions, there are also a number of
moderately-priced executive resume writing services ($350 to $600 per
resume) that utilize “super salespeople” who excel at closing the sale.
Many of these resume mills will then subcontract your project to an
independent resume writer who may only produce marginal results.
In
the absence of a personal recommendation from a friend or business
associate, consider the following points when evaluating an executive
resume writing service:
-
How long has the service been in business? A firm that has survived
and prospered over an extended period of time will tend to be more
savvy than a newer business. This is due to the simple fact that
the older service will have worked with a wider variety of client
backgrounds and will have overcome a broader scope of marketing
challenges
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Is the firm’s web site well written and do they provide good contact
information (address, telephone number, e-mail address, etc.)?
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Does the person with whom you are speaking seem knowledgeable in the
area of executive career marketing? Also, is the person more
interested in your background and job objective, or is he/she
attempting to do a hard sales close?
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Does the firm provide examples of the types of executive resumes
they write?
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Is the firm a member of an organization such as the Professional
Association of Resume Writers and Career Coaches? While membership
does not guarantee top-notch results, members are pledged to adhere
to the highest standards of professional and ethical behavior.
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Will your executive resume be written in-house, or will it be
subcontracted to an outside independent resume writer? Just be
careful of terminology such as, “your executive resume will be
assigned to one of our associates.”
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What is the salary level of an average client? If most of the
firm’s clients earn under $100,000 a year, they probably would not
be a good choice for an executive seeking $150,000 to $1,000,000
annually.
As
you evaluate potential executive resume writing services, do not lose
sight of the fact that a written contract always takes precedence over
any oral promises that may have been made. If you have been guaranteed
interviews or job offers, make sure this information is incorporated
into your agreement. A good contract will clearly specify the exact
services to be provided, all corresponding fees, the firm’s cancellation
policy, terms of payments, and any guarantees that may be associated
with your project.
As a
final note, never let the executive marketing consultant’s or executive
resume writing service’s fee be the deciding factor in determining which
firm you select. The best executive resumes and related
career-marketing services are not cheap. However, if you make the right
choice it will always represent a wise investment. Further, you may be
assured that you will recuperate your fee many times over when you land
a top-paying position offering the type of opportunity that is essential
to your future success.